Escalation Workflow and Delinquency Management Solution


Challenges

Retail banking business of a top European bank hired us to build a control framework and escalation workflow to identify, notifyand prevent Frauds at early stages.

Approach:

Developed a Pre-delinquency management solution impacting 124 critical processes across 600+ departments. Designed & developed automated reconciliation processes, 28 financial attestation reports, bespoke escalation workflow and reporting suite.