The automatic manipulation of natural human language using computational linguistics and artificial intelligence. Natural Language Processing or NLP mainly works around intent and entities.
"Computers are incredibly fast, accurate and stupid; humans are incredibly slow, inaccurate and brilliant; together they are powerful beyond imagination"
Albert Einstein
Why NLP?
Real-time Sentiment Analysis
Identify user sentiments toward products, brands or services using online conversations and feedbacks.
Improve Customer Experience
Address customer queries in lesser turn-around-time and consistent responses to reduce churn and identify new business opportunities.
Cost
Optimization
Streamline your existing operations by improving overall efficiency and reduce cost with the help of chatbots.
Personalized Recommendation
Analyze user’s behavior and trends to offer personalized content or product recommendation to keep them engaged.
How we can help ?
Natural Language Understanding (NLU)
Understanding of the textual and statistical data captured by computers and classifying it into proper intents.
Natural Language Generation (NLG)
Generation of legible narratives from datasets to be understood by humans. Simply, NLG happens when computer writes human language.
Speech
Recognition
Identification of spoken words and phrases and converting them into machine readable format using various algorithms through acoustic and language modelling.
We have created some awesome use cases
If you would like to bring a use case to us or run a pilot on the existing ones get in touch with us.
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